Frequently Asked Questions

Q: When will my items ship?

A: Current standard production times are 3 - 7 business days.Business days are Monday through Friday.

Q: How long does shipping take?

A: Shipping usually takes 2-7 business days. This time frame can vary depending on nature and weather conditions as well as nationwide crisis, such as the current COVID-19 pandemic.

Q: Where are my items coming from?

A: All items are being shipped from the United States.

Q: Do you take returns?

A: Yes, all items can be return as long as it has not been worn or washed. A 30 day return window applies. Please contact us through the contact form here.

Q: Where is your base located?

A: We are located in Capitol Heights, Maryland.

Q: Do you offer wholesale?

A: No, I do not offer wholesale at this time.

Q: Can you do custom orders?

A: Yes. Contact me at stevieharris@trainwreckclub.com with details about your custom order to get started.

Q: Do you take checks?

A: No, I do not take checks.

Q: Why haven't I received a confirmation email or any response?

A: Some email providers may automatically place some emails in your junk/spam folder. To avoid this you can save stevieharris@trainwreck.com as a trusted email. After checking your junk folder and you still don't see my email (or enough time has gone by and it's buried among the other emails), send me an email, call or text me at, or use the contact form.